Service
Policy

Nicki Fitness provides women's strength and physique coaching — built on progressive overload, glute-focused training, and sustainable nutrition. All services are delivered online (programs, videos, check-ins, messaging). By enrolling you agree to this Policy and our Terms.

Exact inclusions (duration, call count, review cadence) are stated at checkout and in your welcome pack. We may refine programming during your term to reflect progress and evidence — core deliverables remain as promised or we offer a suitable alternative.

• You must be 16+ (18+ to purchase where required by local law) and able to enter a binding contract.
• You'll complete an intake (goals, training history, injuries, preferences). Honest, complete answers are required for safe personalization.
• Enrollment is confirmed after payment and our welcome confirmation (includes start date, access instructions, and platform links).
• We reserve the right to decline or refer out if your needs are outside our scope.

Your results depend on partnership. Please:

• Follow programming, loads, and safety cues as prescribed; ask before substituting.
• Be honest about adherence, health changes, and challenges.
• Complete check-ins on time and provide accurate feedback/photos if part of your plan.
• Keep login credentials private and don't share paid materials.
• Respect coaches and peers — harassment, discrimination, or abuse is not tolerated.

• Platform: Programs delivered via private platform/portal, email, and where included, messaging (e.g., WhatsApp/Instagram) — stated in your welcome pack.
• Check-ins: Typically weekly (or as per plan) — submit by the deadline to receive timely feedback.
• Response times: We aim to reply within 24–48 hours on business days (Mon–Fri). Not an emergency service.
• Language: Coaching in English unless otherwise agreed.
• Updates: We may improve materials mid-program; you'll retain access to core content for your paid term.

Tip: Consistent check-ins drive the best outcomes. Missed check-ins may delay adjustments until the next review.

• Program start dates are subject to availability and confirmed upon enrollment.
• If you need a pause (travel, illness), request before the period starts — we may offer a short hold (e.g., up to 14 days per 6-week term) at our discretion.

• Be supportive and respectful in any group spaces; no spam, self-promotion, or unsolicited medical advice.
• Do not share other members' stories, photos, or data outside the community.
• We moderate for safety and may remove content or access that violates this Policy.

We celebrate all bodies and backgrounds — harassment or hate has no place here.

• Access is for your personal, non-commercial use only, for the duration stated at purchase (e.g., 6 weeks + 2-week grace, or while subscription is active).
• Do not copy, redistribute, record, or resell workouts, videos, meal plans, or guides.
• All content and branding is owned by Nicki Fitness or licensors and protected by law.
• If you share testimonials/transformations, you grant us permission to use them per your consent — you retain ownership.

Keep your login private. Sharing access detrimentally impacts fair pricing and may result in suspension.

• Prices shown at checkout include/exclude taxes as indicated by location; subscriptions auto-renew until canceled before the next billing date.
• Payment via trusted processors (e.g., Stripe, PayPal); we don't store full card numbers.
• Cancellations and refunds are handled per our dedicated Return & Refund Policy (EU 14-day cooling-off where applicable, digital instant-access waiver, guarantee windows).
• Payment plans remain due in full even if you discontinue, unless a guarantee or written agreement states otherwise.

Transformations and testimonials show individual experiences and are not guaranteed. Outcomes depend on adherence, effort, genetics, health, and consistency. We don't promise specific weight, physique, or performance results — we promise evidence-based programming and support to give you the best chance.

• You may stop using services anytime; subscriptions cancel for future periods per the refund policy.
• We may pause/suspend for material breach (e.g., sharing content, non-payment, abuse, unsafe conduct) or legal/safety reasons — with notice where feasible and chance to remedy.
• Upon termination, access to portals and materials ends; terms that should survive (IP, disclaimers, liability) remain.

Services are provided “as is” without implied warranties to the extent permitted by law. Our liability is limited as described in our Terms (cap = amount paid in last 3 months or €100 if no payment), excluding non-waivable consumer rights or liability for negligence causing death/personal injury or fraud.

You agree to indemnify us against claims arising from your misuse or breach of this Policy/Terms.

We evolve our methods and content. We may update this Policy to reflect service improvements or legal changes — posting the new version with an updated date and notifying materially affected subscribers where required. Continued use after changes means acceptance.